Terms Of Service

Welcome to Novenie. These Terms of Service ("Terms") govern your use of our website and services provided by Novenie ("we", "us", or "our"). By accessing or purchasing from our site, you agree to be bound by these Terms.

1. Eligibility
You must be at least 18 years old or have legal parental or guardian consent to use this site and make purchases.

2. Products and Services
We strive to display accurate product information. Although the products are exactly the same as what you see in the image, there may be slight differences in product colors and tones due to light and camera differences.

All products are subject to availability and we reserve the right to limit quantities or discontinue items at any time.

3. Pricing and Payment
All prices are listed in Pound (£) and include VAT where applicable.

We accept secure payment methods including credit/debit cards providers. By providing payment information, you confirm you are authorized to use the payment method.

4. Shipping & Delivery
We ship to most European countries. Delivery times vary by destination but generally range from 3–10 business days.

5. Returns and Refunds
You have the right to cancel your order within 14 days of receiving your goods, in accordance with EU Consumer Rights Directive.

To initiate a return, please contact us at [info.novenie@gmail.com]. Returned items must be unused, in original packaging. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

6. Intellectual Property
All content on this site, including but not limited to images, logos, text, and designs, is the intellectual property of Novenie. Unauthorized use is strictly prohibited.

7. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability is limited to the amount you paid for the product or service.

8. Contact Us
If you have any questions about these Terms, please contact us at Contact Page.