All Novenie Collections ❤️
How quickly will my order arrive?
All your orders are processed and prepared for shipment within 2-3 business days. We prepare and send your orders to you in the fastest and safest way. We also check the mechanisms and paint details of the products one by one before shipping. Depending on the density, delivery times may take 4-10 business days.
Do you offer returns?
Yes! You can add the gift wrapping option at the cart stage. If you have a special note you want to add to your order, you can specify it in the notes section.
Do I have a refund option?
We are sure that you will be satisfied with the products. However, if for any reason you are not satisfied with your order, we have a 14-day return guarantee without any questions asked.
How much is the shipping fee?
Shipping over a certain amount is free. You can check the payment page for current shipping pricing.
Can I contact you?
You can contact us 24/7. If you wish, you can quickly reach us from the chat button on our website or the "Contact Us" page and ask all your questions. We will get back to you within minutes!
Is my payment secure?
Yes, as Novenie, we secure your payment transactions using the highest security standards. We work with the Stripe payment infrastructure. All your transactions are highly secure with the payment infrastructure we use.