All Novenie Collections ❤️
How long will it take to receive my order?
We process all orders within 24-48 hours. Standard delivery to the UK typically takes 5-7 working days. Once your parcel has been dispatched, you will receive a tracking number via email so you can follow its journey right to your doorstep.
Are Novenie hair clips suitable for thick or fine hair?
Absolutely! Our collection features versatile, strong-grip designs that hold securely without snagging or pulling. Whether your hair is fine, ultra-thick, curly, or straight, our clips are expertly designed to provide a comfortable, reliable hold all day long.
Will the clips easily break or lose their colour?
Not at all. We pride ourselves on using premium, durable materials that are built to last. Our accessories are highly resistant to everyday wear and tear, ensuring they maintain their stunning finish and structural integrity day after day.
What if I change my mind or the product isn’t quite right for me?
We want you to completely love your Novenie pieces. If you are not 100% satisfied with your purchase, we offer a hassle-free 30-day return policy.
How can I contact your customer service team if I have an enquiry?
We are always here to help! You can reach our dedicated support team via the contact form on our website or by emailing us directly. We always aim to respond to all enquiries within 24 hours.